May 7, 2013

Facebook PR (PubliC RelatioNs) Secrets Every Community Manager Should Know ... !!

Is Facebook blue the new black for community managers? Social dashboards indicate Facebook promoting  fashion changes by the season.


In order to remain prior to the competition, you would possibly got to transfer a book or 2, attend a webinar or 5, and be an everyday diet that has a healthy dose of the web promoting conference circuit.
You may additionally address trusty specialists, those United Nations agency pay their days and nights pursuit, testing, experimenting to search out out the simplest colours, times, lengths, accessories, apps, and additional to search out this season’s Facebook community manager dos and don’ts.
Two of the newest on-line promoting business books uncovered some Facebook fashion forward thinking designed with community managers in mind.
“The Complete Social Media Community Manager’s Guide” by Marty Weintraub and Lauren Litwinka along side “The Science of Marketing” by Dan Zarrella provide latest high shelf insights, data, and tips once it involves however a complete will rank in legitimacy and pull some substance out of its Facebook Page.
Today’s community manager will double as a magazine editor by day and DJ by night, spinning content to match the mood, audience, and atmosphere of the daily Facebook newsfeed.


Use the 50/30/20 Rule
Weintraub and Litwinka’s spin on Facebook content necessitate 50/30/20 rule.

  1. fifty % news: embrace a custom mix of third party, non-competitive content from sites like AllTop.com and Buzzfeed.com business
  2. thirty % temperament: Highlight a sparkle of strategic personalization and personality with real time journalism that may solely happen on your Facebook Page.
  3. twenty % business: when you’ve given away all the relationship bracelets, it's time for business and placed on the foremost tasteful sort of branded, self promotional content.


The Art & Science of Facebook promoting
Social media may be delineated  as a cool mix of art and science, however the proof is within the information, in line with Zarrella. He notes these key findings once it involves Facebook community manager formulas:



4. Be positive: the foremost shareable reasonably content on Facebook is quality and therefore the least shared is negativity.

5. Avoid unnecessary varieties of words: Write merely. Aim for for the fifth grade level, instead of grade. assume USA nowadays instead of the big apple Times.

6. Let your hair down: Relax your company content and assume outside of the boring cubicle world.

7. High five!: For post frequency, Zarrella found in his analysis that the sweet spot is four to 5 times per week however recommends brands use this as a place to begin and experiment from there.
 Should Community Managers opt for the Facebook Like or Share?
8. “Shares square measure the simplest for word of mouth": A share means that folks endorse your content to the purpose of golf stroke their name on the road. Your ad or post is fascinating enough wherever folks square measure willing to share it,” aforesaid Dennis Yu, co-founder and chief officer at BlitzMetrics.

Timing is Everything on Facebook
The data from Zarrella underlines a recent study by Salesforce promoting Cloud:
9. be a part of the when hours Facebook party: complete posts printed between eight p.m. and 7 a.m., that square measure outlined as “non-busy hours,” receive fourteen % higher interaction than people who post between eight a.m. and 7 p.m., that square measure outlined as “busy hours.”
10. Weekends square measure created for Facebook: The interaction rate for posts on weekends is fourteen.5 % higher compared to weekday posts, but solely fourteen % of posts square measure printed on Saturdays and Sundays.

Less is additional (^_^)
And to travel along side the proof that positive posts square measure higher received than negative, simply say it with an easy :v.

11. I Love Facebook: Posts that use emoticons receive fifty two % additional Facebook fan engagement and have a fifty seven % higher like rate, thirty three % higher comment rate and thirty three % higher share rate. Thumbs up and <3.


12. Less could be additional on Facebook: Brands that post one or two occasions per day see nineteen % higher interaction rates than those that post 3 or additional times per day. The secret's to not bombard fans with too several posts, as Facebook news feed improvement typically penalizes for this.
Delivering Happiness on Facebook
Social PR lessons to be learned for Facebook community managers and types will come back from thereforeme not so recent, however not therefore distant web entrepreneurs like Zappos corporate executive Tony Hsieh, author of the book “Delivering Happiness: A Path to Profits, Passion, and Purpose,” that debuted in 2010 at favored on the the big apple Times trade edition List and stayed on the list for twenty seven consecutive weeks.
What Facebook PR Secrets will Community Managers learn from Hsieh? These core values underlined on the Delivering Happiness web site can also be a secret formula to social PR community manager success on Facebook:

13. Be faithful your (weird) self. endure passion and purpose.
14. Think, say and liquidate harmony and in thought of others.
15. Communicate with honesty and respect.
16. make merry and assume full. fifty % air + fifty % water = 100% full.
17. Inspire and be impressed.
18. Be humble, be grateful.
19. Build community and important relationships.
20. Keep your heart + mind open and aligned. continue to grow and learning.
21. Be like MacGyver and Lee Yuen Kam. Do additional with less, be inventive and incautious, and fluid like water.
22. produce amendment within the world quite you ever thought potential.

Be Real
Whether it’s with Twitter, Facebook, or regardless of the next issue is, the best thanks to manage everything is to simply encourage workers to be real and use their best judgment, Hsieh said.

Facebook community managers square measure tasked reconciliation the art and science of Facebook PR and promoting. does one have a Facebook PR secret to share?

2 comments:

  1. Terimakasih banyak sudah mau share ilmu-nya ke pada kita semua.
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    sekali lagi terimakasih gan, di tunggu artikel berikutnya. salam blogger "Samsoftware-Cyber"

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